Small-store data, handled plainly_

What the store may collect

The store can collect checkout details, order history, delivery information, chat messages, style preferences, and follow-up consent when a customer shares them.

• Name, email, phone, and delivery address for orders.
• Cart, product interest, sizing, styling, and occasion notes.
• Consent status for follow-up, chat notes, and support requests.

How the data is used

Data is used to run the store, answer customer questions, prepare orders, improve product recommendations, and follow up only where there is a valid reason or consent.

Customer control

Customers can ask to access, correct, or delete their information by contacting Silk & Road through the store chat or order confirmation email. Marketing follow-up should only happen when the customer has consented.